QUICKQ FAQ
Where do I get the QUICKQ client?
Go to the download page on this site to open the official distribution page, and pick the version that matches your device. Download only from official channels and avoid installers of unknown origin; after downloading, you can let Windows Security finish its check before installing.
What should I do first after installing?
Open the client and sign in, then view the route list and choose one to start a connection. After signing in successfully and confirming route status, click to connect and wait until the status shows "Connected", then start using QUICKQ.
How do I continue on a new device?
Install the client on the new device and sign in with the same account to continue; the number of usable devices follows the actual plan description. If you are told the device limit is reached, sign out of a device you rarely use, then sign in on the new one.
What if it keeps showing "Connecting"?
Disconnect first, check whether your local connection works, then try another route or restart the client. If it still cannot connect, confirm the client is updated to the latest version and check the troubleshooting table in the tutorials.
What if the speed fluctuates?
Pause high-bandwidth tasks such as downloads, switch routes, and confirm no other network tools are running at the same time. If fluctuation continues, disconnect and reconnect or restart the client; in most cases switching routes restores normal speed.
How do I protect my account?
Use a unique, hard-to-guess password, never share verification codes, and download apps only from trusted entries. If you notice unusual sign-ins, contact official support promptly and update your password.
Where do I check my plan status?
Sign in to the client or visit the purchase page to see your current period, expiry date, and availability status. Plan-related questions follow the rules shown on the purchase page; see the plans page for details.